Course Program

9 Mainpro+ Credits
by Completing all 3 sessions

Up to 34+ Credits for independent work
Extra Credits Possible as per CPSO

Session 1 

1PMWelcome + Introduction
1:05 - 2:30PM

Quality Improvement in Practice:

 What’s in it for me?
What part of my practice can I improve?
Developing an approach to practice improvement
Work to identify your practice data 

Topics: Why are you doing QI? What’s in it for you and how will it impact your practice? What’s in it for your patients and the system in improving healthcare outcomes? What are the areas of your practice that could be considered for an improvement project that would qualify for the CPSO practice improvement program? What is the Model for Improvement and how does it apply to my practice? How will I know a change is an improvement – the importance of looking at your practice data to identify areas of improvement


2:30-2:40 PMBreak
2:40 - 3:35 PMBreakout Workshops: Select Workshop based on your interest
Don’t know? Help me identify an area for improvement:

Improvement in Management of Chronic Disease + Complex Care
What condition would you like to improve and how do you know that it needs improvement?
Improvement in Prevention + Screening
How do you identify your patients that are eligible for prevention or screening? What prevention or screening are you interested in? Do you know what your current screening rates are?


Improvement in Practice Management + Efficiency
Can you easily identify your primary care patient cohort? Do you have inefficient workflows in your practice that you would like to improve?
Improvement in Data Quality Management + How to do Chart Review
To what extent can you rely on the data in your EMR? Can you find the information you need easily?






3:35 - 3:45PM Break
3:45 -4PM
Reflection + Homework: Identify Areas for Your Practice Improvement


Ongoing Mentorship Between Sessions: Let us help you understand your Data!
*Agenda timeline may be adjusted based on Presenters and Facilitators preferences. 

Session 2

1PM Introduction + Homework Debrief
1:15 - 2:45PM

QI Framework, Writing SMART Goals and Using Tools

Topics: Review the Model for Improvement – where are we now? What is a SMART goal + AIM statement (Note: CPSO requires 2 SMART goals for QI/QA) What tools can I use to help me identify an area for improvement: Identify root cause, the 5 WHYS; select area to address using Pareto. What measurements can I use to follow to see if a change leads to an improvement: outcome, balancing and process measures. What are the elements of a QI plan?


2:45PM-2:55PMBreak
2:55 - 3:55 PMBreakout Workshops
Apply Smart Goal writing, Identify Measures of Change.
How to formulate a SMART goal? What things might affect your SMART goal? 
Do you know how to measure your progress?
Does your current workflows support your SMART goal?
3:55 - 4PMHomework: Develop your draft practice improvement plan:
Write 2 SMART goals, who is involved, what change will be measured.

Ongoing Mentorship Between Sessions

*Agenda timeline may be adjusted based on Presenters and Facilitators preferences. 

Session 3

1PM Introduction + Homework Debrief
1:15 - 2:35PM   

What is a PDSA cycle – What is the difference between doing it and apply it? Implementation strategies and how to make your change sustainable

Topics: Review the Model for Improvement – where we are now? What is the PDSA cycle? More than one change may have to be tested: not every change is an improvement but every improvement requires change Once a change seems to work, how do I implement it in my practice? Any resources I can use? How do I sustain the change? How can I identify other opportunities for change?

2:35 - 2:45PMBreak
2:45 - 3:45 PM Breakout Workshops:
Apply the PDSA cycle 
What’s working and what’s not? What things should we change?  How do I interpret the date I have collected?

3:45 - 4PMFinally: How to use QI to attain MOC/MainPro+ credits

Debrief + Feedback
*Agenda timeline may be adjusted based on Presenters and Facilitators preferences. 


Faculty of Medicine
Office of Continuing Professional Development

725 Parkdale Avenue
Loeb Research Building, Room WM158
Ottawa, ON K1Y 4E9
cpd@uottawa.ca